Services and Customer Support
Whether you are a new business or looking to expand an existing one, FDIS can increase your payment options.Our services let you multiply your sales; accept credit cards; debit cards and checks; expand your customer base; and increase your cash flow. Cardservice provides a wide range of value-added and cost-effective products and services.
Process All CardsAccept all major credit cards, including MasterCard, Visa, American Express, Diners Club, Discover and JCB, as well as ATM/debit cards.
Accept
Checks Check processing provides merchants an additional way to accept noncash payments from customers.
Process credit cards over the telephone The TeleCharge service provides point-of-sale bankcard processing from any touch-tone telephone, without the need for a point-of-sale terminal.
Get
rewarded for being a Cardservice merchantThe Cardservice Merchant Club offers many value-added benefits to merchants who join.
Accept purchasing cards from your corporate customers Increase customer loyalty and achieve preferred- provider status by accepting purchasing cards and offering business-to-business processing solutions.
Protect yourself from fraud State-of-the-art online payment gateways, such as the LinkPoint Secure Payment Gateway, enable merchants to process transactions securely over the Internet.
Reduce
losses FDIS’s Loss Prevention Department reduces merchants’ risks of fraudulent credit card transactions.
Get
help 24/7FDIS supports its merchants 24 hours a day, 7 days a week, in 140 languages and dialects.
View your account activity online Mymerchantoffice.com is FDIS’s dedicated Web site that allows our merchants to access their merchant account information online, 24 hours a day, 7 days a week.
Get technical help for your equipmentThe FDIS POS Help Desk answers questions about merchants’ point-of-sale (POS) processing equipment, 24 hours a day, 7 days a week, in 140 languages and dialects.
Find support for your secure payment gateway The HTML Support Group helps merchants with the setup of LinkPoint Central, LinkPoint Basic and Virtual LinkPoint—payment options offered through the LinkPoint Secure Payment Gateway.
Access accountinformation by telephone
Our interactive voice response (IVR) allows merchants to access their deposit history, to order merchant statements and to connect to the voice authorization center.
Reduce
chargebacks State-of-the-art online payment gateways, such as the LinkPoint Secure Payment Gateway, enable merchants to process transactions securely over the Internet.